You have 14 days from the date of receipt of the order to exchange or return the order.

Exchange or refund:

1. Create an exchange or refund in your Lnail account (send an email to info@Lnail.lt).

2. Send us your purchase

3. Items must be returned to us unused.

Refunds will be processed within 3 to 3 business days.

Refunds that do not comply with our policies will be returned to you.

Exchanging purchases is free of charge.

EU Commission platform for online dispute resolution: http://ec.europa.eu/consumers/odr

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION

1. Scope
2. Conclusion of contract
3. Right of withdrawal
4. Prices and payment conditions
5. Delivery and shipping conditions
6. Retention of title
7. Liability for defects
8. Redemption of promotional vouchers
9. Applicable law
10. Place of jurisdiction
11. Information on online dispute resolution

1. Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of "Lnail.de" (hereinafter "Seller") apply to all contracts concluded between a consumer or entrepreneur (hereinafter "Customer") and the Seller regarding the goods presented by the Seller in its online shop. The inclusion of the Customer's own terms and conditions is hereby excluded, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.
1.3 An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Conclusion of Contract
2.1 The product presentations contained in the Seller's online shop do not constitute binding offers on the part of the Seller, but serve as a basis for the Customer to submit a binding offer.
2.2 The Customer may submit the offer via the online order form integrated into the Seller's online shop. After placing the selected goods in the virtual shopping cart and completing the electronic ordering process, the Customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking the button concluding the ordering process. Furthermore, the Customer may also submit the offer to the Seller by telephone, fax, email, or mail.
2.3 The Seller may accept the Customer's offer within five days.

- by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by the customer is decisive, or

- by delivering the ordered goods to the customer, whereby receipt of the goods by the customer is decisive, or

- by requesting payment from the customer after placing his order.

If several of the aforementioned alternatives exist, the contract is concluded at the time one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the customer and ends on the expiry of the fifth day following the dispatch of the offer. If the seller does not accept the customer's offer within the aforementioned period, this shall be deemed a rejection of the offer, with the consequence that the customer is no longer bound by their declaration of intent.
2.4 If the payment method "PayPal Express" is selected, payment processing will be carried out via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - subject to the terms and conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer selects "PayPal Express" as the payment method during the online ordering process, they also issue a payment order to PayPal by clicking the button that completes the ordering process. In this case, and in deviation from Section 2.3, the Seller hereby declares acceptance of the Customer's offer at the time the Customer initiates the payment process by clicking the button concluding the ordering process.
2.5 When submitting an offer via the Seller's online order form, the contract text will be saved by the Seller and sent to the Customer in text form (e.g., by email, fax, or letter) after the order has been submitted, along with these General Terms and Conditions. In addition, the contract text will be archived on the Seller's website and can be accessed free of charge by the Customer via their password-protected customer account by entering the relevant login data, provided that the Customer has created a customer account in the Seller's online shop before submitting their order.
2.6 Before submitting a binding order via the Seller's online order form, the Customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the browser's zoom function, which enlarges the display on the screen. Before submitting the order, the customer can correct his entries at any time during the electronic ordering process using the usual keyboard and mouse functions.In addition, all entries are displayed again in a confirmation window before the order is submitted and can also be corrected there using the usual keyboard and mouse functions.
2.7 Only the German language is available for the conclusion of the contract.
2.8 Order processing and contact generally take place via email and automated order processing. The customer must ensure that the email address provided for order processing is correct, so that emails sent by the seller can be received at this address. In particular, when using spam filters, the customer must ensure that all emails sent by the seller or third parties commissioned by the seller to process the order can be delivered.

3. Right of withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.

4. Prices and payment conditions
4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices that include statutory value-added tax. Any additional delivery and shipping costs that may arise are stated separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also arise in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The customer has various payment options available, which are specified in the seller's online shop.
4.4 If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed otherwise.
4.5 If the payment method "PayPal" is selected, payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full. This requires, among other things, that the customer has opened a PayPal account or already has such an account.
4.6 If the payment method "delivery on account" is selected, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction within -1 days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to conduct a credit check if the payment method "delivery on account" is selected and to reject this payment method if the credit check is negative.
4.7 If the payment method "PayPal Direct Debit" is selected, PayPal will debit the invoice amount from the customer's bank account on behalf of the seller after issuing a SEPA direct debit mandate, but not before the expiration of the advance notification period. Advance notification ("pre-notification") is any communication (e.g., invoice, policy, contract) to the customer announcing a debit via SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to the provision of incorrect bank details, or if the customer objects to the debit despite being unauthorized, the customer must bear the fees incurred by the respective credit institution for the chargeback if the customer is responsible for this.
4.8 If the payment method "PayPal Invoice" is selected, the seller assigns its payment claim to PayPal. Before accepting the seller's assignment declaration, PayPal will conduct a credit check using the transmitted customer data. The seller reserves the right to refuse the "PayPal Invoice" payment method to the customer in the event of a negative check result. If the "PayPal Invoice" payment method is approved by PayPal, the customer must pay the invoice amount to PayPal within 30 days of receiving the goods, unless PayPal specifies a different payment deadline. In this case, the customer can only make payments to PayPal with debt-discharging effect. However, even in the event of an assignment of claims, the seller remains responsible for general customer inquiries, e.g., regarding the goods, delivery times, shipping, returns, complaints, cancellation notices and returns, or credit notes. In addition, the General Terms and Conditions for the use of PayPal's invoice purchase apply; these can be viewed at https://www.paypal.com/de/webapps/mpp/ua/pui-terms.

5. Delivery and Shipping Conditions
5.1 Goods are generally delivered by post to the delivery address provided by the customer. The delivery address provided during the purchase process by the seller is decisive for the transaction. Deviating from this, if PayPal is selected as the payment method, the delivery address provided by the customer to PayPal at the time of payment is decisive.
5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful delivery. This shall not apply if the customer is not responsible for the circumstances that led to the impossibility of delivery or if the customer was temporarily prevented from accepting the offered service, unless the seller had notified the customer of the service a reasonable time in advance.
5.3 Self-collection is not possible for logistical reasons.
5.4 Vouchers are provided to the customer as follows:
• by email •
by download
• by post

6. Retention of title
If the seller makes advance payments, he reserves title to the delivered goods until the purchase price owed has been paid in full.

7. Liability for Defects
7.1 If the purchased item is defective, the statutory liability for defects applies.
7.2 The customer is requested to complain to the delivery agent about delivered goods with obvious transport damage and to notify the seller of this. Failure by the customer to do so will have no effect on their statutory or contractual claims for defects.

8. Redemption of Promotional Vouchers
8.1 Vouchers issued free of charge by the Seller as part of promotional campaigns with a specific period of validity and which cannot be purchased by the Customer (hereinafter "Promotional Vouchers") can only be redeemed in the Seller's online shop and only within the specified period.
8.2 Promotional vouchers can only be redeemed by consumers.
8.3 Individual products may be excluded from the voucher promotion if a corresponding restriction arises from the content of the promotional voucher.
8.4 Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
8.5 Only one promotional voucher can be redeemed per order.
8.6 The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining balance will not be refunded by the Seller.
8.7 If the value of the promotional voucher is insufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference
. 8.8 The balance of a promotional voucher will not be paid out in cash and will not accrue interest.
8.9 The promotional voucher will not be refunded if the customer returns the goods paid for in whole or in part with the promotional voucher within the scope of their statutory right of withdrawal.
8.10 The promotional voucher is transferable. The seller can make a payment to the respective holder who redeems the promotional voucher in the seller's online shop with discharging effect. This does not apply if the seller has knowledge or grossly negligent ignorance of the respective holder's ineligibility, legal incapacity, or lack of authority to represent.

9. Applicable Law:
All legal relationships between the parties shall be governed by the laws of the Federal Republic of Germany, excluding the laws governing the international sale of movable goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

10. Place of Jurisdiction
If the customer is a merchant, a legal entity under public law, or a special fund under public law with its registered office in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is entitled in any case to bring proceedings before the court at the customer's place of business.

11. Information on online dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: http://ec.europa.eu/consumers/odr

This platform serves as a contact point for the out-of-court settlement of disputes arising from online sales or service contracts involving a consumer.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

PRIVACY POLICY

We're pleased you're visiting our website and thank you for your interest! Protecting your privacy when using our website is important to us. Please note the following information about how we handle your data:

1. Basic information on the handling of personal data
You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted through your internet browser and stored in server log files, such as the date and time of access, the name of the page accessed, the amount of data transferred, and the requesting provider. This data cannot be assigned to a specific person and is used solely to ensure the smooth operation of our website and to improve our offering.

Personal data is collected when you voluntarily provide it to us to execute a contract or when opening a customer account. The data collected can be seen on the respective input forms. You can delete your customer account at any time by sending a message to the contact option described below. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as permitted by law, about which we will inform you accordingly below.

When you contact us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively to answer your request or to contact you and the associated technical administration. Your data will be deleted after your request has been processed, provided you so wish and there are no statutory retention periods that prevent deletion.
Furthermore, personal data is collected when you subscribe to our email newsletter. We use this data for our own advertising purposes in the form of our email newsletter, provided you have expressly consented to this as follows:

"Subscribe to Newsletter, "

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be deleted immediately.
1.1 For our own advertising purposes, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in summarized lists and to use them to send you interesting offers and information about our products by post. You can object to the storage and use of your data for this purpose at any time by sending a message to the contact option described below.

2. Disclosure of personal data
2.1 Order processing
The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.
We will pass your payment details on to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing.
2.2 Creditworthiness or identity check
- When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we will pass your payment details on to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the results of the credit check regarding the statistical probability of default to decide whether to provide the respective payment method. The credit report may contain probability values ​​(so-called score values). To the extent that score values ​​are included in the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. For further data protection information, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

3. Cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed when cookies are set and can decide individually whether to accept them or to exclude cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

4. Use of Google AdSense
This website uses Google AdSense, a web advertising service provided by Google Inc. ("Google"). Google AdSense uses so-called "DoubleClick DART cookies" ("cookies"), which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called "web beacons" (small, invisible graphics) to collect information. These graphics enable simple actions such as website traffic to be recorded, collected, and analyzed. The information generated by the cookie and/or web beacon (including your IP address) about your use of the website is generally transmitted to and stored by Google on servers in the United States.
Google uses the information thus obtained to evaluate your use of the website and its interactions with the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if required by law and/or if third parties process this data on Google's behalf. You can permanently refuse the use of cookies for ad preferences by selecting the appropriate settings in your browser or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de
. Please note that certain functions of this website may not be available or may only be available to a limited extent if you have refused the use of cookies.

5. Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 90 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can easily opt out of this use by deactivating the Google Conversion Tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics.

You can find further information about Google’s privacy policy at the following internet address: http://www.google.de/policies/privacy/

6. Use of Facebook Plugins
Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
For information about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and setting options for protecting your privacy, please refer to Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to directly associate the data collected through our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plug-in from loading using add-ons for your browser, such as the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).

7. Use of Google+ Plugins
Our website uses so-called social plugins ("plugins") from the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins can be recognized, for example, by buttons with the "+1" symbol on a white or colored background. An overview of Google plugins and their appearance can be found here: https://developers.google.com/+/plugins
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in to Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.
If you are logged in to Google+, Google can directly associate your visit to our website with your Google+ profile. If you interact with the plug-ins, for example, by clicking the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed there to your contacts. For information about
the purpose and scope of data collection and the further processing and use of data by Google, as well as your related rights and setting options for protecting your privacy, please refer to Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

If you do not want Google to directly associate the data collected through our website with your Google+ profile, you must log out of Google+ before visiting our website. You can also completely prevent Google plugins from loading using add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).

8. Use of Twitter Plugins
Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird". An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged in to Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the USA and stored there.

If you are logged in to Twitter, Twitter can directly associate your visit to our website with your Twitter account. If you interact with the plugins, for example, by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.

The purpose and scope of data collection and the further processing and use of the data by Twitter, as well as your rights and setting options for protecting your privacy, can be found in Twitter's privacy policy: https://twitter.com/privacy

If you do not want Twitter to directly associate the data collected via our website with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading using add-ons for your browser, e.g., the script blocker "NoScript" (http://noscript.net/).

Use of Instagram plugins
Our website uses so-called social plugins ("plugins") from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera." An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example, by clicking the "Instagram Camera" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. For information about the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights and setting options for protecting your privacy, please see Instagram's privacy policy: https://help.instagram.com/155833707900388/. If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading using add-ons for your browser, e.g. E.g. with the script blocker "NoScript" (http://noscript.net/).

9. Use of Pinterest Plugins
The seller's website uses so-called social plugins ("plugins") from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA, 94103, USA ("Pinterest"). The plugins are marked with a Pinterest logo (e.g., "Pin it" button). An overview of the Pinterest plugins and their appearance can be found here: https://developers.pinterest.com/docs/getting-started/introduction/

When you visit a seller's page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits so-called log data to the Pinterest server in the USA. This log data may contain the IP address, the address of the websites visited that have Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest, and cookies. If you interact with the plugins, for example, by clicking the "Pin it" button, the corresponding information is also transmitted directly to a Pinterest server and stored there. The information is also published on Pinterest and displayed there on your Pinterest account.

For information on the purpose and scope of data collection and the further processing and use of data by Pinterest, as well as your rights and setting options for protecting your privacy, please refer to Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy

If you do not want Pinterest to collect your data via our websites and potentially combine it with your Pinterest user data, you should log out of Pinterest before visiting our website. You can also completely prevent the Pinterest plug-in from loading using add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).

10. Use of retargeting technology from Facebook Inc. ("Facebook Pixel")
If you have given us your express consent by clicking on a button provided for this purpose, we use the "Facebook Pixel" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. This allows the behavior of users to be tracked after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising measures. The data collected is anonymous to us and therefore does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to place advertisements on and outside of Facebook. Furthermore, a cookie may be stored on your computer for these purposes. Consent to the use of the Facebook pixel may only be given by users older than 13. If you are younger, we ask you to ask your legal guardian for permission. To generally object to the use of cookies on your computer, you can set your internet browser so that no more cookies can be stored on your computer in the future or so that cookies already stored are deleted. However, deactivating all cookies may result in some functions on our website no longer being able to function. You can also opt out of the use of cookies by third parties such as Facebook on the following Digital Advertising Alliance website: http://www.aboutads.info/choices/

11. Further information and contacts
You have the right to free information about your stored data and, if applicable, the right to correct, block, or delete this data. If you have further questions about the collection, processing, or use of your personal data, please contact us. The same applies to requests for information, blocking, deletion, and correction of your personal data, as well as to revocations of consents granted. You can find the contact address in our legal notice.

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:
Right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must inform us (LNail.de GmbH
C/O ArPar UG
Wilmersdorfer Straße 128
10627 Berlin
Germany
Tel: ++4915127761062, Email: info@lnail.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To LNail.de GmbH
C/O ArPar UG
Wilmersdorfer Straße 128
10627 Berlin
Germany
Email: info@lnail.de

I/we (*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Datum

(*) Delete as appropriate

PAYMENT AND SHIPPING INFORMATION

Payment methods and shipping costs

1. Payment options
1.1 For deliveries within Germany we offer the following payment options, unless otherwise stated in the respective product presentation in the offer:
- Prepayment by bank transfer
- Paypal
- Paypal Express
- Sofortueberweisung.de
- Delivery on account
- Direct debit via Paypal
- Delivery on account via Paypal
1.2 For deliveries abroad we offer the following payment options, unless otherwise stated in the respective product presentation in the offer:
- Prepayment by bank transfer
- Paypal
- Paypal Express
- Sofortüberweisung.de (only applies to orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, United Kingdom, Poland, Spain, France, Hungary, Slovakia, Czech Republic)
- Delivery on account
- Direct debit via Paypal
- Delivery on account via Paypal

2. Delivery
2.1 Your order will be shipped via Deutsche Post, DHL, Hermes, GLS
2.2 We ship to the following countries: Germany, "European Union"
The applicable shipping costs can be found under points 3.1 and 3.2

3. Shipping Costs
3.1 Shipping costs within Germany are based on the total price.
Orders valued between €0 and €150.00 are €17.99. Orders valued at €150 are free of shipping costs
. For orders over €150, we ship freight-free.
For heavy and bulky items, we charge an additional €17 per delivery address on top of the stated shipping costs. This will be specifically noted on the respective product page.
3.2 For shipping abroad we charge the following flat rate shipping costs per order:
Belgium: 17.99 EUR
Estonia: 17.99 EUR
Luxembourg: 17.99 EUR
Lithuania: 17.99 EUR
Lietland: 17.99 EUR
Poland: 17.99 EUR
Netherlands: 17.99 EUR
Switzerland: 17.99 EUR
France: 17.99 EUR
Finland: 17.99 EUR
Sweden: 17.99 EUR
Norway: 17.99 EUR
United Kingdom: 17.99 EUR
Spain: 17.99 EUR
Italy: 17.99 EUR
Greece: 17.99 EUR
Austria: 17.99 EUR
Ireland: 17.99 EUR
Portugal: 17.99 EUR
Hungary: 17.99 EUR
Czech Republic: 17.99 EUR
3.3 Please note that for cross-border deliveries additional taxes (e.g. in the case of an intra-Community acquisition) and/or taxes, such as customs duties, may be incurred, which you will have to bear.